Home » HP Laptop stuck on HP Logo – How to fix boot loop on HP Laptop

HP Laptop stuck on HP Logo – How to fix boot loop on HP Laptop

by Vincent

It’s a regular day, you fire up your HP laptop but suddenly, you’re confronted by an unchanging HP logo on the screen. You’re struck by panic but don’t worry, you’re not alone. This is an issue encountered by numerous HP laptop users around the globe. Getting ‘stuck on the HP logo’ can be quite an ordeal. But there’s good news – it’s fixable. This blog post aims to guide you through the process, providing easy-to-follow steps to help navigate this perplexing technological hiccup. Let’s dive in and get your laptop back in action!

Possible Fixes

1. Corrupted Operating System

If your operating system is corrupted, you may need to perform a System Restore. To do this, restart your laptop and press the F11 key repeatedly until the Choose an option screen appears. Select ‘Troubleshoot’, then ‘Advanced options’, then ‘System Restore’. Follow the on-screen instructions to restore your system to an earlier point.

Advanced Boot Options


System Restore

2. Outdated BIOS

An outdated BIOS can be resolved by updating it. Visit the HP website and navigate to the support page for your specific model. Download the latest BIOS update and follow the instructions provided for a safe installation.

HP Bios

Screenshot of us accessing HP Customer Support – Software and Driver Downloads

3. Faulty Hardware

A faulty hard drive may require replacement. If your laptop is under warranty, contact HP support for assistance. If not, you may need to seek help from a professional technician.

laptop hardware

Photo by Artiom Vallat on Unsplash

4. Incorrect Boot Order

To correct an improper boot order, access the BIOS setup during startup by pressing the F10 key. Navigate to the ‘Boot’ tab and adjust the order so that your hard drive is listed first. Save your changes and exit the BIOS.

hp boot options

5. Overheating

If your laptop is overheating, ensure its vents are not blocked and it’s placed on a hard, flat surface that allows good airflow. Consider using a laptop cooling pad. If overheating persists, you may need to clean the fan or replace the thermal paste.

Close up laptop

Photo by seth schwiet on Unsplash

Remember, if you’re uncomfortable performing any of these actions, it’s always advisable to consult with a professional technician. In the end, the goal is to get your HP laptop unstuck from the HP logo and back to its normal functioning state.

Bonus Tips

  1. Regular Maintenance: To sidestep the trouble of your HP laptop getting stuck on the HP logo, it’s wise to maintain regular system scans and updates. This proactive approach can help detect and resolve potential issues before they become problematic.
  2. Backup Data: Always ensure you have a backup of your data. This practice safeguards your important files and documents from being lost during system restores or hardware replacements. External hard drives, cloud services, or other storage solutions can be utilized for backups.
  3. Install a Reliable Antivirus: A reliable antivirus program can prevent many issues that cause laptops to malfunction. It will protect your system from malware and other harmful software that can cause system instability.
  4. Be Mindful of Download Sources: Be cautious where you download files or software from. Untrustworthy sources can often lead to malware infections, which can cause system malfunction, including getting stuck on the HP logo.

Remember, these tips are not just applicable to HP laptops, but to any computer. Regular maintenance, data backup, proper antivirus protection, and being mindful of download sources are good practices for any computer user.

The Issue

It’s important to understand why this issue might arise. Your HP laptop might get stuck on the HP logo for several reasons. The most common among these are hardware or software problems, such as issues with your laptop’s hard drive, BIOS, or operating system. This problem can also occur after a new software installation or a recent system update. Moreover, incompatible drivers or a malware attack can also result in your HP laptop freezing on the HP logo. Knowing the potential causes can be beneficial in addressing the problem effectively.

The Reasons

There are several reasons why your HP laptop might get stuck on the HP logo screen.

  1. Corrupted Operating System: This is one of the most common causes. An abrupt shutdown, malware, or a failed update can lead to system file corruption.
  2. Outdated BIOS: The BIOS (Basic Input/Output System) controls the hardware of your laptop. An outdated BIOS can lead to the ‘HP logo stuck’ issue.
  3. Faulty Hardware: Damaged hardware, such as a hard drive with bad sectors, can also cause the laptop to freeze at the HP logo.
  4. Incorrect Boot Order: If your laptop is trying to boot from a non-bootable disk or network, it may hang at the logo screen.
  5. Overheating: If your laptop overheats, it might freeze to protect the hardware from damage.


Having your HP laptop stuck on the HP logo can be a frustrating experience, but there are several methods you can employ to resolve this issue. While the technical steps may feel daunting, with careful following of the instructions provided, you can successfully navigate through the process. Remember, regular maintenance, reliable antivirus protection, mindful downloads, and data backup are crucial not only for solving this immediate issue but also for preventing similar situations in the future. However, when in doubt, always consult with a professional technician.